Wi-Fi Policy

About Wi-Fi Access

 

What is the Austin Memorial Library’s Wi-Fi network?

Our Wi-Fi network allows patrons to use their own wireless devices to connect to the Internet.  If your computer is Wi-Fi - compliant (either 802.11b or 802.11g), you can connect to the Internet wirelessly while at our library.

 

Is there a fee?

No.  The library offers Wi-Fi as an information service, free of charge to its patrons, so the service is limited to http/https for surfing the Web.  The number of connections available at each location is also limited, so access is strictly on a first-come, first-served basis.

 

Is the network secure?

Our Wi-Fi access is an open, public-access network.  For your protection, you should always make sure that you are on a SSL-encrypted web page before sending or receiving confidential data and you should keep your antivirus software up to date.  In most cases, you can tell you are on a secure web age when you see the “https” on the address bar or a lock icon on the task bar.

 

Can I print from my computer?

Yes.  The library has a link on their home page “Wireless Printing”.  This link will temporarily download the printer drivers to your computer. 

Equipment

 

What equipment do I need to access the network?

Your wireless device (laptop, PDA, Blackberry, etc.) must be equipped with a standard Internet browser and a Wi-Fi - compliant (either 802.11b or 802.11g), wireless Ethernet card.

Troubleshooting

 

My web browser did not display any pages…. What’s wrong?

Here are some things to check if you are having problems.

 

  1. Make sure that data encryption (e.g., WEP or WPA) is DISABLED (or OFF).
  2. RESTART our computer.
  3. If you still have trouble, speak to a staff person at the Front Desk.  Although we provide NO support to personal computers, we will test to make sure the wirless service is functioning correctly.